At kiriya, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. This page is your complete guide to the responsible gaming tools, policies, and resources that kiriya provides to every Filipino player on our platform.
Millions of Filipinos enjoy online gaming as a form of entertainment — a way to unwind after a long day at the office in Makati, catch some excitement during a break in Cebu, or have a bit of fun on a weekend in Davao. And that's exactly what kiriya is designed for: entertainment.
But kiriya also recognizes that for some players, gaming can become more than just a pastime. Problem gambling is a real concern, and it can affect anyone — regardless of income, background, or how long they've been playing. That's why kiriya has built a comprehensive responsible gaming framework that puts player wellbeing at the center of everything we do.
Our responsible gaming program is aligned with PAGCOR's player protection guidelines and the standards set by leading international responsible gaming organizations. Every tool described on this page is available to all kiriya players, free of charge, directly from your account settings — no questions asked.
If you answer "yes" to any of these, it may be time to use kiriya's support tools.
Every kiriya player has access to these tools directly from their account dashboard — no waiting, no approval needed.
Set a daily, weekly, or monthly cap on how much you can deposit into your kiriya account. Once set, limits take effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing one is instant.
Set a maximum session duration so kiriya will automatically log you out after a set period — whether that's 30 minutes, 1 hour, or 2 hours. A reminder notification appears 10 minutes before your session ends.
Define the maximum amount you're comfortable losing in a given period. When your net losses reach the limit, kiriya will pause your gaming session and prompt you to review your activity before continuing.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, or up to 30 days. During this time, you cannot log in or place bets on kiriya. The period cannot be shortened once activated.
For players who need a longer break, kiriya offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from kiriya.
View a full history of your gaming sessions, deposits, withdrawals, and net results at any time. kiriya also sends periodic reality-check notifications showing your session time and net balance during active play.
Activating self-exclusion on kiriya is straightforward and takes less than two minutes. Here's how:
Access your account via the kiriya Login page using your registered email and password.
Click on your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu.
Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Read the terms carefully.
Confirm your identity and submit the request. Your account will be suspended immediately and a confirmation email will be sent to your registered address.
If you have difficulty activating self-exclusion, contact kiriya's 24/7 support team at [email protected] and we will process it for you immediately.
Problem gambling can develop gradually. Being aware of the warning signs is the first step toward getting help. Watch out for these indicators in yourself or someone you know:
Responsible gaming isn't just a checkbox for kiriya — it's built into the foundation of our platform.
kiriya's responsible gaming framework is designed in alignment with PAGCOR's player protection requirements, ensuring Filipino players are safeguarded under the country's gaming regulatory standards.
kiriya's system monitors gaming patterns for indicators of problem gambling. If unusual behavior is detected, our responsible gaming team may proactively reach out to check on your wellbeing.
kiriya provides educational resources about how games work, the role of randomness, and the mathematical reality of gambling — so every player can make informed decisions about their gaming activity.
Every kiriya player must complete identity verification before depositing or playing. Our KYC process confirms that all players are 21 years of age or older, with zero tolerance for underage access.
Players who have activated self-exclusion, cooling-off periods, or responsible gaming limits are automatically removed from all kiriya marketing communications for the duration of their restriction.
kiriya's customer support team is available around the clock to assist with responsible gaming concerns, account restrictions, and self-exclusion requests — no matter what time it is in Manila or anywhere in the Philippines.
Enjoy our games knowing that kiriya has your back every step of the way.
Gambling is addictive. Know when to stop. · 21+ only. · Play within your means.
For responsible gaming support, contact us at [email protected]